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Juice FM Cork, 88.7
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Juice FM Cork is the student radio station of Cork College of Further Education and Training. The station broadcasts on 88.7 FM and streams online. Its address is Douglas Street Campus, Sawmill Street, Cork City, T12 DW32.
Nothing that identifies you. This site sets no cookies, runs no analytics, no advertising and no tracking scripts, and there is no login and no account.
If you email, ring or message the station, we keep what you sent for as long as it takes to answer you. It is not added to a mailing list and it is not passed to anyone else.
You can ask what is held about you, ask for it to be corrected or deleted, and complain to the Data Protection Commission at dataprotection.ie. Ask the station at juicefm@corketb.ie.
A complaint about something you heard on air is handled separately, under the station's Code of Practice.
Last updated September 2026. This policy is a draft prepared with the new site and should be checked by the college before the site goes live.
At Juice FM Cork we aim to deliver a high quality, engaging and relevant service to our listeners.
We also aim to ensure that our programming is compliant with the requirements set out in the Broadcasting Act 2009, as amended by the Online Safety and Media Regulation Act 2022.
Juice FM Cork welcomes and will engage with all feedback, both negative and positive, from our listeners and followers concerning any aspect of our service.
We are obliged under the Broadcasting Act, 2009 and the Online Safety and Media Regulation Act 2022 to have in place a Code of Practice for handling complaints from our listeners and followers. This Code of Practice sets out and explains our complaint process for listeners and ensures that we deal with complaints in an effective and efficient manner. It should be noted that the Code of Practice only relates to certain categories of complaints as detailed below.
You may submit a complaint to us if you are of the opinion that a broadcast or part of a broadcast on our service has breached one or more of the following obligations:
If you are satisfied that your complaint is covered by this Code of Practice, you should submit the following details in writing (letter or email):
If, by reason of disability or other good reason, you are unable to submit the complaint in writing, please contact us and we will assist you to do so.
We will not accept complaints that we deem to be of a frivolous or vexatious nature.
You should submit your complaint to the following address:
Cork College of Further Education and Training, Tramore Road Campus, Ballyphehane, Cork. T12AC91
Email: complaintsjuicefm@csn.ie
Once we have accepted your complaint, we will work to resolve the issue/s as soon as possible. Your complaint will be carefully considered, investigated if necessary, and responded to in writing.
Coimisiún na Meán’s role is to regulate broadcasters and online media.
If we for any reason we have not responded to your complaint within 20 working days or if you are not satisfied with our response, you can refer your complaint to Coimisiún na Meán. You have 14 days from the date of response or the date a response was due to refer your complaint.
An Coimisiún will consider the complaint and may carry out an independent review of the complaint and our response. Information on how to refer a complaint to Coimisiún na Meán is available on Commission na Meán’s website at www.cnam.ie or from the following address:
A referral to Coimisiún na Meán can be made as follows:
We are required under the Broadcasting Act, 2009 as amended by the Online Safety and Media Regulation Act 2022 to keep a record of all complaints submitted in accordance with this Code of Practice for two years. We are also obliged to provide these records to Coimisiún na Meán if requested.
Our records will include copies of your complaint, our response/s and the audio copies of the broadcast material.
